Refund Policy

At [Your Website Name], we strive to provide the best experience possible. If you are not satisfied with your purchase or service, please review our refund policy below.

1. Refund Eligibility

To be eligible for a refund, you must meet the following criteria:

• The request for a refund must be made within [X] days of the purchase or service.
• Products or services must be unused and in the original condition.
• Proof of purchase, such as a receipt or order confirmation, must be provided.

2. Non-Refundable Items

Certain items or services are non-refundable, including:

• Customized or personalized products
• Downloadable software or digital content
• Services already rendered

3. Refund Process

To request a refund, follow these steps:

• Contact our customer service team at [support email] with your order details and reason for the refund request.
• Our team will review your request and provide further instructions.
• If approved, the refund will be processed to your original payment method within [X] business days.

4. Exchange Policy

Exchanges are available under the same conditions as refunds. If you wish to exchange an item, please contact our customer service team with your order details and the item you would like to receive in exchange.

5. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount, unless the return is due to our error.

6. Changes to This Refund Policy

We may update our Refund Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about our policies.

7. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:

• Email: support@yourwebsite.com
• Phone: +123 456 7890